Keeping your data secure is a top priority of ours. Our goal is to provide a secure environment, whilst being mindful of application performance and the overall user experience.

End-to-End Security

FormScore is hosted entirely on Amazon Web Services (AWS, based in London), providing end-to-end security and privacy features built-in. Our team takes additional proactive measures to ensure a secure infrastructure environment. For additional, more specific details regarding AWS security, please refer to https://aws.amazon.com/security/.

Data Center Security

Amazon Web Services (AWS) maintains an impressive list of reports, certifications, and third-party assessments to ensure complete and ongoing state-of-the-art data center security (https://aws.amazon.com/compliance/programs/). They have many years of experience in designing, constructing, and operating large-scale data centers.

AWS infrastructure is housed in Amazon-controlled data centers throughout the world. Only those within Amazon who have a legitimate business need to have such information know the actual location of these data centers, and the data centers themselves are secured with a variety of physical controls to prevent unauthorized access. More information on AWS data centers and their security controls can be found here: https://aws.amazon.com/compliance/data-center/data-centers/

Application Security

All FormScore chat messages are encrypted both in transit and at rest, meaning no-one can view your communication history other than yourself, and the recipient. At present, we do not delete any of the data that is stored for messages so this is stored indefinitely. Users do have the ability to delete their FormScore within the application and this is a permanent action that cannot be undone. 

View our full privacy policy.

Infrastructure Security

FormScore's infrastructure is hosted in a secured environment, with access restricted to operations support staff only. This allows us to leverage complete data and access segregation, firewall protection, and other security features.