Last updated July 07, 2021   Thank you for choosing to be part of our community at Form Movement Ltd, doing business as Form (“Form”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected]. When you visit our website http://FormScore.today, mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites or Apps and our services. This privacy policy applies to all information collected through our website (such as http://FormScore.today), mobile application, ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites"). 

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  
We respect your right to privacy and will only process personal information about OR provided by you in accordance with the Data Protection Legislation which for the purposes of this Privacy Policy shall mean: (i) unless and until the GDPR is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the UK GDPR and Data Protection Act 2018 and other applicable privacy laws.

WHAT INFORMATION DO WE COLLECT?  

Personal information you disclose to us The personal information that we collect depends on the context of your interactions with us and the Sites or App, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Contact Data. We may collect your name, phone number and email address depending on the service you use.

Credentials. The application requires a One Time Verification Code sent via Auth0, our identity provider, which is stored by the application. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.  

Information automatically collected We automatically collect certain information when you visit, use or navigate the Sites or Apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites or Apps and other technical information. This information is primarily needed to maintain the security and operation of our Sites or Apps, and for our internal analytics and reporting purposes. 
Like many businesses, we also collect information through cookies and similar technologies.   

Information collected through our Apps If you use our Apps, we may also collect the following information:   

Your FormScore. This is the score of your mental health and wellbeing using the FormScore scale - which is a score of between 1 - 10. We will also collect the 'drivers' of that score if you enter them. Drivers include (among others) work, nutrition, exercise and sleep.

Your Messages.  Messages are stored on our servers and are encrypted at rest and in transit, so we are unable to view the content of your messages.    

Your Connections. To help you organise how you communicate with others, we may help you identify your contacts who also use Form, and you can create, join, or get added to communities or groups, and such groups and lists get associated with your account information. You give your groups a name. You can decide to provide a group profile picture or description.

Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s contacts, camera, microphone, reminders, social media accounts, calendar, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.    

Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.    

Push Notifications. We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.   

Aggregated and Anonymised Data We also collect, use and share Aggregated and Anonymised Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

HOW DO WE USE YOUR INFORMATION? 

We use personal information collected via our Sites or Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.  We use the information we collect or receive:  

To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.                

Request Feedback. We may use your information to request feedback and to contact you about your use of our Sites or Apps.  

To protect our Sites. We may use your information as part of our efforts to keep our Sites or Apps safe and secure (for example, for fraud monitoring and prevention).  

To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent. 

To enforce our terms, conditions and policies.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. 

Analytics includes third-party analytics services (such as Google Analytics) to evaluate your use of the Website, compile reports on activity, collect demographic data, analyse performance metrics, and collect and evaluate other information relating to our Site and internet usage. These third-parties use cookies and other technologies to help analyse and provide us the data. By accessing and using the Website, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. 

For other Business Purposes. We may use your information for other Business Purposes, such as: data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns to evaluate and improve our Sites or Apps, products, services, marketing and your experience.

If you chose to subscribe to our newsletter, we will process your information for direct marketing purposes and content to help you improve your form. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive.

HOW DO WE USE YOUR INFORMATION? 

We use personal information collected via our Sites or Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.  We use the information we collect or receive:  

To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.                

Request Feedback. We may use your information to request feedback and to contact you about your use of our Sites or Apps.  

To protect our Sites. We may use your information as part of our efforts to keep our Sites or Apps safe and secure (for example, for fraud monitoring and prevention).  

To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent. 

To enforce our terms, conditions and policies.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. 

Analytics includes third-party analytics services (such as Google Analytics) to evaluate your use of the Website, compile reports on activity, collect demographic data, analyse performance metrics, and collect and evaluate other information relating to our Site and internet usage. These third-parties use cookies and other technologies to help analyse and provide us the data. By accessing and using the Website, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. 

For other Business Purposes. We may use your information for other Business Purposes, such as: data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns to evaluate and improve our Sites or Apps, products, services, marketing and your experience.

If you chose to subscribe to our newsletter, we will process your information for direct marketing purposes and content to help you improve your form. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?  

We are allowed to disclose your information in the following cases:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose. 

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, 

Vital Interests: We can exchange information with others to protect against fraud or credit risks.
More specifically, we may need to process your data or share your personal information in the following situations:   

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis, hosting services, customer service and marketing efforts. We may allow selected third-parties to use tracking technology on the Sites or Apps, which will enable them to collect data about how you interact with the Sites or Apps over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand online activity. We do not sell, rent or trade or share any of your data or information with third-parties for their promotional purposes. 

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.        

Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Sites or Apps) or otherwise interact with public areas of the Sites or Apps, such personal information may be viewed by all users and may be publicly distributed outside the Sites or Apps in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Sites or Apps, and view your profile.   

WHO WILL YOUR INFORMATION BE SHARED WITH?  

We only share and disclose your information with the following third-parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.  

Communicate and Chat with Users Twilio, SendGrid

Functionality and Infrastructure Optimisation Amazon Web Services

User Account Registration and Authentication Auth0

Web and Mobile Analytics Flurry Analytics, Mixpanel and Google Analytics

Website Testing TestFlight

Push Notifications Pusher 

Live Chat LiveChat

OUR POLICY ON CHILDREN

This Site is not intended for children below 13 and we do not knowingly collect data relating to such children.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Cookies

Cookies are small text files placed on your device when you visit our site and are used to make the users experience more efficient. We are able to store cookies on your computer where they are necessary for the operation of the site however, for non-essential cookies we need your permission. All Cookies used by and on our website are used in accordance with current English and EU Cookie Law. We use cookies to distinguish users and improve our Site.

Mobile Analytics

We use mobile analytics software to allow us to better understand the functionality of our Apps on your device. This software may record information such as how often you use the Apps, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.  

HOW LONG DO WE KEEP YOUR INFORMATION? 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

HOW DO WE KEEP YOUR INFORMATION SAFE? 

Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Website. In addition, we limit access to your personal data to those employees, agents, contractors and other third-parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure. We will keep personal data for as long as is necessary which is usually the life of our relationship and up to a period of seven years after our relationship has ended. We may however be required to retain personal data for a longer period of time to ensure we comply with our legislative and regulatory requirements. We review our data retention obligations to ensure we are not retaining data for longer than we are legally obliged to.

WHAT ARE YOUR PRIVACY RIGHTS? 

When you submit information via our Website, you may be given options to restrict our use of your data. We aim to give you strong controls on our use of your data (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided above in this Privacy Policy. Under the GDPR, you have the right to:- request access to, deletion of or correction of, your personal data held by us at no cost to you;- request that your personal data be transferred to another person (data portability);- be informed of what data processing is taking place;- restrict processing;- to object to the processing of your personal data; and- complain to a supervisory authority. You also have rights with respect to automated decision-making and profiling as set out below.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third-party for such purposes. To enforce any of the foregoing rights or if you have any other questions about our Website or this Privacy Policy, please contact us at [email protected]

LINKS TO OTHER SITES

Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our Site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

CONTROLS FOR DO-NOT-TRACK FEATURES  

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.  

DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information. 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

The GDPR requires us to appoint a Data Protection Officer (DPO).  If you have questions or comments about this policy, you may contact our DPO by email at [email protected], or by post to:

Form Movement Ltd  71-75 Shelton Street
London
WC2H 9JQ
United Kingdom